We are available 24hrs 7 days a week, 365 days a year. We offer routine appointments from 8.30am to 5.30pm on Monday to Friday, if your call is an emergency during these times we will get a vet you as quickly as possible. Outside of these hours emergency calls are covered by our pager company. Our office number is 01342 823011, if your call is out of hours please use the same number, your call will be answered by our out of hours service who will direct your call to the vet on call. It is important that the number you give us receives good signal and please try to keep the line clear until we contact you. If you have not heard from the duty vet within 5 minutes, please call us again.