24/7 emergency equine care · 365 days a year
Need urgent equine help? Call us now.
If you are worried about your horse, do not sit and second-guess it. Call us now and we will help you decide what needs to happen next.
Priors Farm provides 24/7 emergency equine veterinary cover, 365 days a year. When something is urgent, we know you need clear advice quickly, not more uncertainty.
When should you call urgently?
Please contact us straight away if your horse has:
- colic symptoms
- a serious wound or heavy bleeding
- an eye injury
- sudden severe lameness
- difficulty breathing
- collapse or extreme weakness
- foaling difficulties
- anything that feels significantly worse than normal
What happens when you call?
When you ring, we will ask a few quick questions so we can understand what is happening and advise you properly.
Depending on the situation, we may:
- advise immediate first steps while you wait
- arrange an urgent visit
- talk through whether your horse needs to be seen at the clinic or referred on
Our priority is to help you make the right decision for your horse as quickly and calmly as possible.
Calling outside office hours
Use the same number, 01342 823011. Our out-of-hours service will direct your call to the vet on call. Please give a number with good signal and keep the line clear until we contact you.
If you have not heard from the duty vet within 5 minutes, please call us again.
Emergency visit fees
If an emergency visit is required during normal working hours, a discretionary emergency surcharge may be applied.
For emergency visits outside normal working hours, an out-of-hours surcharge will be added to each visit. The surcharge varies depending on the time at which the client contacts the out-of-hours emergency service. A current list of emergency surcharge fees is available from our office team.
Please be aware that new clients, or clients with an irregular or unsatisfactory credit history with the practice, may be required to pay up to £500 deposit before a veterinary surgeon attends the animal. This applies to out-of-hours emergency visits. The requirement for a deposit will be at the discretion of Priors Farm Equine Veterinary Surgery.
Clear advice when it matters most
Emergencies are stressful. We aim to give you experienced support, honest guidance and practical next steps from the moment you call.